Shipping & Returns
SHIPPING
Processing Time
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Orders are processed and shipped within 5 business days after payment is received.
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Custom-made or personalized artworks may require additional production time. The estimated timeframe will be communicated to you before purchase.
Shipping Costs
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Shipping costs are calculated at checkout and depend on the destination and size/weight of the artwork.
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Any customs duties, import taxes, or additional fees for international orders are the responsibility of the customer.
Delivery Time
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Please note: delivery times may vary depending on the carrier, destination, and external factors beyond our control.
Tracking
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Once your order has been shipped, you will receive a confirmation email with tracking details.
RETURNS
Right of Withdrawal
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Consumers within the EU have the right to return their order within 14 days of receiving it, without giving any reason.
Return Conditions
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Items must be returned in their original condition and packaging.
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The customer is responsible for the return shipping costs.
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We recommend using a trackable shipping method for returns.
Refunds
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Once we have received and inspected the returned item, we will issue a refund to your original payment method.
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Shipping costs from the original order are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@gustedart.com, including photos of the issue. We will arrange a replacement or refund.
Contact
For questions regarding shipping or returns, please contact us at: info@gustedart.com