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Shipping & Returns

SHIPPING 
 

Processing Time

  • Orders are processed and shipped within 5 business days after payment is received.

  • Custom-made or personalized artworks may require additional production time. The estimated timeframe will be communicated to you before purchase.
     

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the destination and size/weight of the artwork.

  • Any customs duties, import taxes, or additional fees for international orders are the responsibility of the customer.
     

Delivery Time

  • Please note: delivery times may vary depending on the carrier, destination, and external factors beyond our control.
     

Tracking

  • Once your order has been shipped, you will receive a confirmation email with tracking details.
     

RETURNS
 

Right of Withdrawal

  • Consumers within the EU have the right to return their order within 14 days of receiving it, without giving any reason.
     

Return Conditions

  • Items must be returned in their original condition and packaging.

  • The customer is responsible for the return shipping costs.

  • We recommend using a trackable shipping method for returns.
     

Refunds

  • Once we have received and inspected the returned item, we will issue a refund to your original payment method.

  • Shipping costs from the original order are non-refundable.
     

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@gustedart.com, including photos of the issue. We will arrange a replacement or refund.
 

Contact

For questions regarding shipping or returns, please contact us at: info@gustedart.com
 

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